If you are reading this, chances are you want to increase the enrollment, revenue, margin, market share, scalability, quality, accountability, or proof of outcomes and impact of your adult-centered or professional programs. (Hopefully, you picked only a few from this list!) Perhaps your current numbers are on target but you desire a more stable, projectable growth pattern, the kind that accrues to precision management of lead generation, enrollment, instruction, content, service, and retention.

Perhaps you are off the beaten path (Good for you!). You heard about InterEd's Durable Objects model — a robust and low-cost approach to reusable content — and you hope to gain the academic, financial and organizational advantages of being the first school on your block to create and manage scalable content in a way that actually adds value.


If you are a president, vice president, dean, or director, the easiest thing to do is call us for a stimulating conversation about the latest thinking bearing on your specific goals. Problem clarification and solutions are our business and our passion. The conversation will be worthwhile, whether or not you are in a position to benefit from our services.
The number is 800-516-9571.

If you are unfamiliar with InterEd, or the only way you know us is that we managed your end-of-course surveys or outcomes assessments 12 years ago, feel free to browse before making that call.


Browsing . . .

In the following pages, you will find brief answers to three questions:

  • What can InterEd help me do?
  • How do they help me do it?
  • Why is InterEd the right choice as a knowledge partner?

I. What We Do — Student Acquisition

InterEd will help you:

  • Position yourself correctly in this crowded market.
  • Secure and manage good leads to the lowest learner acquisition cost.
  • Create and manage high-performing enrollment teams.
  • Reorganize and deliver pre-matriculation services to new standards.
  • Budget and meet enrollment targets with precision, term-on-term.
  • Put the metrics, reporting, and systems in place to make it all work.
  • Develop a compensation plan to achieve desired levels of performance.

I. What We Do — Service Delivery

InterEd will help you:

  • Improve methods for recruiting, training, and evaluating adjunct faculty.
  • Create a process management system to support excellence in execution.
  • Create the metrics and reports to ensure fidelity to process standards.
  • Manage and deliver content to defined standards across platforms and locations.
  • Integrate all of the above into a seamless system, adding only what you need.

I. What We Do — Student Retention

InterEd will help you:

  • Develop a systems-oriented approach to retention management.
  • Identify critical risk factors and inflection points.
  • Create and integrate multi-trait, multi-source measurement points.
  • Define the role and proficiency standards for key retention positions.
  • Develop appropriate and cost-effective interventions.
  • Create the metrics and reports to ensure industry-leading retention.

I. What We Do — Content Development and Management

InterEd will help you:

  • Develop a systems-oriented approach to content management.
  • Achieve the optimal balance between uniqueness and standardization.
  • Employ InterEd’s Durable Objects™ model to lower cost and improve quality.
  • Define the role and proficiency standards for key content development positions.
  • Manage SME work to ensure content on-time, on-quality, and on-budget.
  • Reduce content development and management costs by 70% in three years.
  • Partner with other institutions to increase content and lower costs.

I. What We Do — Infrastructure

InterEd will help you:

  • Define the role and proficiency standards for key positions.
  • Develop business rules, metrics, and performance benchmarks for key functions.
  • Build assessment systems integrating academics, operations, and finance.
  • Instantiate decision systems and dashboards to support business processes.
  • Align performance incentives to goals and develop compensation systems.
  • Develop precision enrollment models supporting accurate three year projections.

II. How We Do It — Flexibility

We do what it takes, including onsite leadership, hands-on guidance (onsite and virtual), executive coaching (from the side), creation of development plans (as much detail as needed), back-office development work (we hand you working systems), training key employees, outsourcing of critical functions while you develop internal capacity, and research-based intelligence to guide program selection and positioning. Whatever we do, we integrate reporting and decision-support to keep your progress on track.

Recently, we have entered a phase in which clients for whom we have developed entire areas of functional capability now retain us to provide independently audited process reports on those functions.

III. Why Choose Us? — Distinctive Value

Reason #1: Distinctive Value. If you ever get over to the Mushy Principles section of our website, you will see that our second of three criteria for selecting clients is adding distinctive value to their solution. Given that our future business is secured by our past successes, we can afford to limit our work to only those areas where we are clearly your best choice — sometimes your only choice! You can be assured that we will be very clear in our assessment of the fit between your goals, opportunities, and challenges and what InterEd has to offer — and what we cannot offer.

Of course, our conception of distinctive value may be erroneous. Please read on to Reason #2.

III. More Reasons — A Habit of Succeeding

Reason #2: A Habit of Success. Professionals know that track record accounts for virtually all of the important variance in predicting future behavior. InterEd would have little competition if its competitors had to demonstrate that they have achieved sustained success in matters on which they are selling advice. As innovators in higher education since 1986, we have made the smart (and not-so-smart) decisions, and we have reaped (and suffered) the consequences. We built the largest and longest-lived programs and systems of their kind. (Our integrated assessment system, implemented in 1987, now serves more than 200,000 students.) We guide the success of adult and professional programs with fresh knowledge and the instinct that derives from years of experience.

III. Any More Reasons for Choosing InterEd? — Substance

Reason #3: Substance Over Slick. We see engagements in which cookie-cutter services are deployed inflexibly, and with incremental price tags. Do you need this? Or do you need just the right amount of guidance from someone who has deep understanding of your challenges and opportunities? InterEd works as an engaged partner and member of your team – sometimes leading, sometimes supporting, always adding positive leverage. Our relationships are structured on getting the job done, not on putting in our time. You will appreciate our transparent fee structure. No hidden charges; no add-ons. Our clients call us any time of the day in the same way they would call any other senior member of their team. Sound too good to be true? When you’re serious, we will ask you to talk with our clients.

III. Are You Out of Reasons? — Nope

We have a half-dozen more reasons for working with InterEd (some of them are even good) but we will stop with Reason #4: Risk Mitigation. The difference between the shortest and the typical path of a successful innovation can be explained in terms of the difference between a path that limits missteps to the unavoidable errors unique to the situation, and the path that suffers lost resources, time, and momentum by repeating the well-learned mistakes of others. Mistakes are usually more costly than one realizes. For an example, consider the development of a retention system. By yourself, you could accomplish in three years what we could help you do in one. What will you do with that extra time? We’re not sure but the extra revenue will no doubt give you some ideas.




How much more do you want to know?


InterEd, Inc. was founded in 1994 by Robert W. Tucker, Ph.D., Senior Vice President for the University of Phoenix. Tucker’s theoretical and empirical work rationalized what became known as the University's adult-centered teaching/learning model. He also developed and implemented UOP’s system-wide assessment system that integrated academic, operational, instructional, and curricular processes into a single reporting and decision-support system. Among many firsts, this was the first such automated system to integrate logistical and academic quality variables to match instructors with learning groups. Tucker was also Executive Vice President of Unext (Cardean University & Ellis College), where he developed the front-end and retention systems directly responsible for the enrollment of more than 700 individual MBA students in thirteen months.


Did you know that the assessment model and system developed by InterEd’s founders received critical acclaim from federal and regional regulators in 1989 and was emulated by one regional accrediting body in its alternative accreditation model?

InterEd has more than 20 years of experience building successful adult-centered and professional universities, educational programs, and infrastructure. Among our client base are many of the most successful for-profit institutions and a majority of the fastest growing public and independent institutions.

You have finished our overview of InterEd’s services and benefits. Please take the time now to investigate one of the topics from the menu above in more detail.